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How Our Practice is Operating During the COVID-19 Pandemic

June 1, 2020

We opened our doors for regular business hours! We’re thrilled to welcome patients back to our practice. To ensure your safety and health of everyone in the practice, we’ve been busy putting many new safety protocols in place, in addition to the strict infection control measures we’ve always taken.

 

  • When will you be open for non-urgent visits? We will resume normal business hours on June 2, 2020 . Over the last two months we’ve had to cancel and re-schedule many appointments, we are rescheduling many appointments and thank you for your patience. Appointments will be managed to allow for social distancing between patients.
     

  • Does your office screen for COVID-19? Yes, we are having all patients complete a COVID-19 screening questionnaire prior to every appointment. We will take and record your temperature upon arrival at our office as a part of the screening process.
     

  • Do I have to wear a mask at my appointment? Yes, masks must always be worn by all persons for the entire visit. We will have you remove your mask for your procedure only. The CDC also recommends people over age 2 wear cloth face masks when outside their homes; we understand this may be difficult for younger children and will consider that when you visit us.
     

  • Should I wait in my car for the appointment to start? Yes, to minimize the number of people in our reception area, we ask that those who are able to call our office when you arrive for your appointment. Please save our phone number in your cell phone:   (760) 645-3949
     

  • Will both parents/guardians be allowed to the appointment? We ask that only one parent, guardian or caregiver join the patient at their appointment. Please call our office to make special arrangements if needed.
     

  • Does your practice have the necessary protective wear to start seeing patients? Yes, to ensure the safety of our team and patients we are strictly following state and federal guidelines about Personal Protective Equipment (PPE) requirements and would not see patients unless we have the proper equipment.

 

If you have any questions please don’t hesitate to call or email us. We will do everything possible to make sure you feel safe and welcome in this new environment!

 

-Dr. Araiza

 

 

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© 2020  Ashley Stein Araiza, D.D.S.

Family Dental Practice

304 N Orange Ave

Fallbrook, CA 92028

(760) 645-3949

fallbrookfamilydental.com

info@fallbrookfamilydental.com

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